Main Navigation

Customer Care Representive

Career Studies Certificate Programs of Study

Customer Care Representative

Program code: 221-212-78

Gainful Employment Information

Course Number Course Title Lecture Hours Lab Hours Course Credits
First Semester
MKT 100Principles of Marketing303
ITE 115Intro to Computer Applications & Concepts303
MKT 170Customer Service202
MKT 260Customer Service Management303
ElectiveElective303
TOTAL14014
Second Semester
Electives* Electives12012
AST 205Business Communications303
TOTAL15015

*Division Approval

Total Minimum Credits for the Career Studies Certificate in Customer Care Representative  29

Back to Top

Have Questions? . Contact Us