Main Navigation

Customer Care Rep

Print Friendly

Programs of Study

Career Studies Certificate

Customer Care Representative


Program code: 221-212-78

Gainful Employment Information

Course Number
Course Title
Lecture Hours
Lab Hours
Course Credits
First Semester
MKT 100Principles of Marketing303
ITE 115Intro to Computer Applications & Concepts303
MKT 170Customer Service202
MKT 260Customer Service Management303
ElectiveElective303
TOTAL14014
Second Semester
Electives* Electives12012
BUS 236Communications in Management303
TOTAL15015

*Division Approval

Total Minimum Credits for the Career Studies Certificate in Customer Care Representative  29

Back to Top

Have Questions? . Contact Us