CASHIER’S OFFICE
Telephone Number: 276-964-7367
PAYMENTS & ASSISTANCE
Online at MySouthwest
Visit sw.my.vccs.edu and choose SIS.
How-to-Make-a-Payment-Online Instructions (pdf)
Business Office
located on the third floor of Tazewell Hall, T-323
7:45 am to 4:30 pm
Monday-Friday
Cashier’s Office
Visit sw.my.vccs.edu and
located on the main floor of Tazewell Hall
8:00 am to 4:00 pm
Monday-Friday
Shared Services Information
The Shared Services Center (SSC) contact information for questions or issue resolution is:
Phone: 877-340-5577 or email the Shared Services Center at ssc@ssc.vccs.edu.
Information about Travel & Expenses, Purchasing, and Accounts Payable procedures is available in the Shared Services Center Procedures website (use your MYSouthwest Login).
Travel & Expense Reimbursement
Please note: Chrome River functionality for supervisor approvals automatically routes approvals up when a supervisor’s position becomes vacant. If a supervisor were to retire their approval flow automatically routes up to their supervisor based upon direct reports in HRMS. For example, staff members A, B, and C are supervised by Manager A, and then Manager A retires. Then Manager A’s supervisor which is Director A would provide approvals for staff members A, B, and C until Manager A’s position is refilled.