Southwest Alert System Help & FAQ
Southwest Alerts provide you with critical information quickly in a variety of situations, such as active shooter, lock-downs, building evacuations, and closings or schedule changes due to inclement weather.
You choose to receive time-sensitive messages wherever you specify, such as your home, mobile, or business phone, email address, text messages, and more.
Problems with signup or not clear what this is or what to do?
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The email address you enter here will be your registration email address and will be used to deliver your login information if you require login assistance.
Your security question and answer will be used to ensure your security if you need login assistance.
Emergency Alert Program: Frequently Asked Questions
What is the Emergency Alert Program?
This service allows you to opt-in to receive notifications via phone calls, text messaging, e-mail, and more based on locations you care about. You can choose to receive notifications about events that may affect your home, workplace, family’s schools, and more.
When will it be used?
This system will be used to notify you about imminent threats to health and safety as well as informational notifications that affect your locations or work environments. Administrators will send notifications regarding severe weather, flooding, gas leaks, police activity, and more.
Will I still get emergency notifications if I don’t sign up?
If you don’t create a username and password, you will receive notifications only by the methods that are on file for SWCC, such as on-campus announcements through TV or loudspeaker, radio, TV, or website postings.
What if my phone number or email address changes?
The system is only as good as the information you provide. If your contact information changes, you can always visit your profile and update your information.
Will my contact information be shared with others?
No. The information that you provide will be used only by SWCC for notification purposes. We will not give or sell your contact or location information to any vendor or other organization.
Disclaimer: Messages sent by SWCC through the Everbridge Notification system are intended to be a best-effort communication. Receipt of messages through this system will depend upon your individual subscriber settings and system accessibility. The option message alerts is a free service offered by SWCC but charges may apply from your individual carrier.