Testing Center / Proctored Testing

Students in courses that require proctored tests/exams are expected to take their tests/exams in the Testing Center, Dellinger Hall, room DE-107.

Exams are administered as scheduled by the course instructor in collaboration with the Director of Distance Learning. The testing center hours, unless otherwise posted, are:

Monday – Friday, 7:45 am – 4:30 pm

General Information

• Students should arrive at the testing center early enough to allow them to finish the test within 15 minutes prior to closing.
  • Students who are still testing at the time of closing will be required to submit or exit their test.
• All individuals must present a photo ID in order to take any assessment at a SWCC Testing Center.
• Students will leave all personal belongings (including cell phones) secured in a locker prior to entering the Testing Center.
  • No cell phones or other electronic devices will be allowed in the testing center.
  • No books, notes, or other materials are allowed in the testing center (unless authorized by the instructor).
  • No food, drinks, tobacco/electronic cigarettes or vaping devices, or products are allowed in the Testing Center.
• No talking or other disturbances are allowed in the Testing Center.
• No visitors are allowed in testing areas (including children).
• Some publishers are making textbooks available in an electronic format. If you are considering purchasing an electronic version of a textbook rather than a hardback textbook, be aware of the following information:
  • If your course allows open-book exams, you will not be able to use your electronic text, printouts of the electronic text, or copies of the pages of a hardback textbook during the exam. If you will want to use your book on these open-book exams, you should opt to buy a physical book rather than an eBook.
  • Unlike a hardback textbook, eBooks cannot be returned.
  • Access to an eBook may expire after a period of time. If you need the text for a second semester or get an extension to complete the course, you need to make sure you have enough time to complete the course(s).
  • Some publishers block printing from electronic textbooks.
  • Some publishers block the use of screen readers when accessing electronic textbooks.

Proctoring Guidelines

SWCC does not require off-campus proctoring for our courses currently. However, we do serve as proctors for other VCCS schools, colleges, and universities.

SWCC provides proctoring services for students and professionals from various institutions and organizations upon request. To utilize our testing services, please adhere to the following process:

1. All test takers must first obtain approval from their parent institution (college, university, or employer) to use the SWCC testing center. This includes understanding and complying with all policies and procedures set forth by your institution regarding off-site testing. You are responsible for initiating this request with your institution.

Once you have received approval, please forward the proctor request form or pertinent documentation from your institution to the SWCC Testing Center at ddl.testing@sw.edu, or call 276-964-7279 or 800-859-1513 for further information.

See a listing of Off-Campus Sites and Contact Information

Other testing services

Our testing center also provides the following testing services:

• Pearson Vue Certified Testing
• Promissor
• ATI
• Certiport
• Proctored testing for other institutions

The Center administers Certiport tests Monday through Thursday between the hours of 8:30 am and 4:00 pm BY APPOINTMENT ONLY. Please call 276-964-7279 to schedule an appointment.
Testing clients must:

• arrive on campus in time to complete all testing by 4:00 pm.
• have a current Certiport User ID and password and be able to access it. This registration process can be completed at https://www.certiport.com.
• have previously purchased a voucher from Certiport and have the voucher number with them to access the test or the client is in a (Southwest) program that has e-mailed the voucher number to the testing center.
• have a pictured ID.

In case of holidays or inclement weather, call the testing center at 276-964-7279 or 800-859-1513 to ensure that the center is open. (Please do not wait until the last day of the voucher expiration to test.)

For more information on our testing services, call 276-964-7674.