The departments & individuals who comprise Student Services have a common goal — to provide students every opportunity to succeed in their academic and personal growth while at Southwest.

Mary Ragland, Dean of Student Success, T-110, 276.964.7286

Academic Support

Admissions & Transfer Counselor/Academic Appeals, Dionne Cook, T-105, 276.964.7301

Faculty Adviser Listing by Program


Alta Lewis, Education Administrator I, Admissions Office, T-112, 276.964.7293

  • Application & Program Assistance
  • Graduation 
  • Program changes, name changes, or other personal data updates in your student record cannot be made online.  In order to make changes to your personal data profile, bring your identification to the Admissions Office and staff will verify and update your information in the system.
  • Transcript Processing – Submit the Transcript Request Form to Admissions

Offices on first floor of Tazewell Hall: see the Admissions & Financial Aid pages for more information.

Campus Family Medicine

The Campus Family Medicine clinic, located in Dickenson Hall, is a partnership between SWCC & Clinch Valley Medical Center to bring the community a family based health clinic. The clinic will perform physical exams and provide diagnostic services and treatments for acute episodic and chronic illnesses. All major insurances are accepted, including Medicare and Medicaid.  You can stop in the clinic or call 596.4305 or 596.4307 for an appointment. Campus Family Medicine is open to the public Monday-Friday, 830 a.m. to 5 p.m.

NOTE: The clinic is a primary care provider and does accept Virginia Medicaid. Should an individual already have  a primary care provider listed on their Medicaid card, and wish to see Campus Family Medicine as their primary provider, the individual will need to call the number on the card and have the provider changed through Medicaid prior to receiving care at the clinic. 

Career & Disability Services

Stephanie Davis, Dellinger Hall, See webpages for more information.

Recruitment, Retention & Student Affairs

The goal of SWCC’s faculty and staff is to provide quality education for our students in a friendly, relaxing and safe environment.  We offer campus athletic opportunities such as Basketball and Weight Lifting in our Community Center Facilities.
Student Clubs such as the PTK and PBL, International Friends Club and others as well as faculty led trips to various countries, enable our students to learn and enjoy time with friends traveling, playing and learning…together!

Student Government Association




Student Affairs Manual

College Success Coaches

Jacob Richardson, 276.964.7763, Room B-164

Brandon Hensley, 276.964.7762, Room B-162

Student Support Services

TRIO Programs, Dr. Mike Henry, Project ACHIEVE Director, B-152, 276.964/7233

The name “trio” was first used in the late 1960’s to describe the first three federal outreach programs – Upward Bound, Talent Search, and Student Support Services. The label TRIO applies to those programs contained in Title IV of the regularly amended Higher Education Act of 1965.

Project ACHIEVE Counselor (Counseling/Advising) – Dr. Susie Mullins, B-152, 276.964.7231

Tutoring/Study Skills – Mary Margaret Thompson, B-153, 276.964.7399

Upward Bound Director, April Quesenberry, B-126, 276.964.7336

Administrative Support: Barbara Elswick, Amanda Osborne
Instructors: Terry Butcher, Brandon Honaker

The WALL – Writing Assistance Learning Lab

Email for info and to schedule an appointment.

Student Insurance

To obtain enrollment forms and brochures for all three types of student insurance, visit Room 104 Tazewell Hall, or phone 276.964.7287.

Accident Insurance Affordable Accident Insurance coverage is available for students while on campus, off campus and participating in college sponsored/ supervised activities (Internships) and while traveling to and from school related activities.

Health Insurance  Southwest offers insurance through several companies such as: E. J. Smith & Associates and Fortis Health. SWCC’s internship insurance coverage is offered through Scholastic Insurers.

Family Access to Medical Insurance Security FAMIS Affordable Health Insurance covering children under the age of 19 without other insurance coverage is available through FAMIS. Questions??? Call 1.866.87-FAMIS

Veterans Upward Bound

Director of Clinical Simulation Center, Nursing Workforce Diversity & Veterans Upward Bound,
Gwendalyn Slone, R-120, 276.964.7363 See website for Academic Enhancement Programs

Advisers: Denise Miller & Martha Strouth

Veteran’s Certifying Official

Donna Price, T-104, 276.964.7287, See more information at the Veterans Affairs Office webpage

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